SOC 2 Type 1: Our commitment to secure Web3 infrastructure

Petar Stoykov

November 12, 2024 in Big Ideas, Industry, Tech

We are excited to announce a significant milestone in our ongoing commitment to security and privacy: Chainstack is now SOC 2 Type 1 certified! This certification marks an important step forward in our mission to provide industry-leading security and reliability for all of our customers’ blockchain infrastructure needs.

Our commitment goes beyond compliance—it’s about safeguarding our customers’ data and ensuring the reliability and scalability of our platform in an ever-evolving security landscape. Let’s explore the details of key security policies we have implemented at Chainstack.

Secure access and role-based controls

Chainstack employs a layered approach to access security, starting with a strict role-based access control (RBAC) model that limits each employee’s access to only what is essential for their role. This least-privilege approach minimizes the risk of insider threats and unnecessary exposure to sensitive data, enhancing accountability across the platform.

To bolster this further, we mandate multi-factor authentication (MFA) for all service personnel, integrating both software-based and hardware security keys to add a robust, physical layer of protection against phishing attacks. For our customers, optional two-factor authentication (2FA) adds an additional security layer, allowing them to proactively safeguard their accounts.

Through this multi-tiered security framework, Chainstack provides a secure environment for team members and customers alike, significantly reducing the risk of unauthorized access and ensuring data integrity and confidentiality across our platform.

Resilient network security

Data security is foundational to our platform, particularly in the fast-paced world of Web3 development. We employ Transport Layer Security (TLS) encryption for all data transfers, ensuring that data in transit is protected from unauthorized access or tampering. This secure communication channel helps maintain data integrity and privacy at every stage.

Our platform also includes advanced defenses against network-based threats, such as Distributed Denial of Service (DDoS) attacks, which can disrupt operations. Real-time monitoring and traffic filtering allow us to block malicious activity while ensuring seamless access for legitimate users, providing resilience and continuity for developers.

In addition, Chainstack’s cloud-native security model dynamically adapts to network conditions, enabling rapid responses to evolving Web3 threats. Our globally distributed, redundant infrastructure supports high availability, minimizing downtime risk and optimizing performance for users. Through robust encryption, advanced protections, and a resilient architecture, we offer developers a secure environment to focus on innovation with confidence.

Proactive vulnerability management

Proactive vulnerability management is essential for maintaining a secure and resilient infrastructure. We’ve implemented a two-pronged approach that combines external and internal strategies to detect and address vulnerabilities swiftly, ensuring comprehensive protection. This dual system allows us to stay ahead of emerging threats in today’s dynamic security landscape.

Our bug bounty program invites ethical hackers to identify potential security gaps, adding an external layer of scrutiny. By working with these “white-hat” hackers, we gain valuable insights that help us address vulnerabilities promptly, ensuring our defenses stay aligned with the latest attack vectors.

Internally, our vulnerability management system continuously scans and monitors our infrastructure, providing real-time detection and rapid remediation. Integrated into our workflows, this system reduces exposure to threats and ensures our platform remains secure. Together, these efforts reinforce Chainstack’s commitment to providing Web3 developers and enterprises with a trustworthy environment built on robust, adaptive security.

Encrypted and backed up data storage

At Chainstack, customer data security is paramount, and we implement multiple protective layers to ensure confidentiality and resilience. All customer data is securely stored with industry-leading encryption standards, rendering it unreadable without decryption keys, protecting data both at rest and in transit. This encryption-first approach underscores our commitment to safeguarding sensitive information against unauthorized access.

To support rapid data recovery, we perform daily backups across multiple, geographically distributed locations, ensuring redundancy and resilience. This strategy enables swift restoration in case of data loss or unexpected events, minimizing downtime and allowing seamless continuity for customer operations.

Our disaster recovery plan includes infrastructure designed for high availability, with rapid failover capabilities that keep services accessible even if one region experiences disruption. Combined with strict role-based access controls and multi-factor authentication (MFA) for internal data access, our approach ensures that customer data remains secure and available, empowering Web3 developers to innovate confidently on Chainstack’s platform.

High availability for global access

Chainstack’s globally distributed infrastructure provides Web3 developers with rapid, low-latency access to services, regardless of location. By positioning resources closer to users, we enable fast, seamless connections that support efficient blockchain development, ensuring consistent performance and scalability.

This distributed setup also enhances fault tolerance, automatically rerouting traffic to alternative locations in case of regional disruptions, which minimizes downtime. Such resilience is essential for Web3 projects that demand continuous availability and reliability.

Hosted in secure, certified data centers compliant with SOC 2 Type 1, ISO 27001, and GDPR standards, Chainstack’s infrastructure ensures both physical and information security. With this combination of global reach, redundancy, and strict certifications, we provide a secure, scalable foundation for blockchain projects worldwide.

Comprehensive monitoring

Real-time monitoring is crucial for providing reliable, high-performance infrastructure to Web3 developers and enterprises. Our proactive monitoring approach covers all platform components, allowing us to quickly identify and address any anomalies. By continuously analyzing critical security and performance metrics, we ensure high availability, integrity, and responsiveness for developers building on our platform.

Our monitoring policies capture a broad range of metrics, from system health to security events, giving us a holistic view of platform performance. This enables us to optimize load times, reduce latency, and detect potential threats early, allowing us to maintain a seamless and secure experience for users worldwide.

Scalability is built into our monitoring system, enabling us to support growing customer needs and increasingly complex applications. The insights gained through monitoring also guide our long-term strategy, helping us refine security and performance measures proactively. Chainstack’s real-time monitoring empowers developers to innovate confidently, knowing their projects are supported by a robust, reliable infrastructure.

Secure development lifecycle

Our dedication to security and reliability is integral to every stage of development. We recognize that Web3 developers and enterprises rely on a stable infrastructure, so every platform update undergoes a multi-stage testing and validation process in a controlled, production-identical environment. This approach ensures that each update is secure, functional, and high-performing, providing our customers with a dependable foundation for innovation.

Our rigorous testing strategy covers functional, security, and load testing to address every dimension of performance. Functional testing verifies that new features operate as intended, while security testing, both automated and manual, identifies potential vulnerabilities. Load testing simulates high-traffic conditions, enabling us to optimize performance and resource allocation for scalability.

In addition, we conduct thorough code reviews to catch issues early, ensuring quality and adherence to best practices. By embedding these practices into our workflow, we maintain a resilient infrastructure that allows Web3 developers to build and scale confidently, knowing Chainstack supports their projects with secure and reliable technology.

Compliance and certifications

At Chainstack, achieving and maintaining industry certifications like SOC 2 Type 1 underscores our commitment to providing a secure and reliable platform. These certifications validate our dedication to the highest standards in data security, confidentiality, integrity, and availability, enabling Web3 developers and enterprises to operate with confidence. Through rigorous audits, SOC 2 Type 1 confirms that our safeguards and risk management practices meet stringent Trust Services Criteria, securing customer data and ensuring operational integrity.

Our security framework is supported by comprehensive internal policies. Our Information Security Policy governs data handling and access controls, while our Business Continuity and Disaster Recovery Policy prepares us to maintain service even in unexpected situations through redundancy and rapid failover. Additionally, our Patch Management Policy ensures all systems are regularly updated to defend against emerging threats, balancing timely security improvements with platform stability.

Together, our certifications and policies reflect a proactive, evolving approach to security. By prioritizing compliance and continuous improvement, Chainstack offers Web3 developers a resilient, trustworthy platform built to support their projects securely and reliably, empowering them to innovate without compromise.

Bringing it all together

Achieving SOC 2 Type 1 certification is a milestone for Chainstack, underscoring our commitment to rigorous security standards in confidentiality, availability, and integrity. However, security is an ongoing journey, especially in the evolving Web3 ecosystem, where new opportunities bring new security challenges. We approach security as a continuous process, adapting and enhancing our protocols to stay ahead of emerging risks and keep our users safe.

As blockchain technology expands into sectors like DeFi, NFTs, and beyond, the threat landscape grows. Chainstack remains proactive, consistently refining our security measures—including access controls, encryption standards, and threat detection—to maintain a resilient platform. This vigilance enables developers to focus on innovation, confident that their projects are supported by a robust, secure infrastructure.

At Chainstack, we aim to empower the Web3 community by offering a platform that combines security with scalability. We invite developers and enterprises to explore our Security page or connect with our team to learn how Chainstack can support and secure their blockchain initiatives. Our mission is to provide trusted infrastructure for Web3 growth, ensuring projects are built on a foundation that’s secure, reliable, and ready for innovation.