Last Updated: 16 April 2021

Your privacy is critically important to us. It is Chainstack’s policy to respect your privacy regarding any information we may collect while operating our website or services. This Privacy Policy applies to and any subdomain of (hereinafter, “us” or “we”). We respect your privacy and are committed to protecting personally identifiable information you may provide us through us. We have adopted this privacy policy (“Privacy Policy”) to explain what information may be collected on our Website or Services, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through the Website and our Services.

This Privacy Policy, together with the Terms and conditions posted on our Website, set forth the general rules and policies governing your use of our Website and Services. Depending on your activities when visiting our Website and using our Services, you may be required to agree to additional terms and conditions.


Like most website operators, Chainstack collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Chainstack’s purpose in collecting non-personally identifying information is to better understand how Chainstack’s visitors use its Website and Services. From time to time, Chainstack may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its Website or Services.

Chainstack also collects potentially personally-identifying information like Internet Protocol (IP) addresses for Website and Services users. Chainstack only discloses user addresses under the same circumstances that it uses and discloses personally-identifying information as described below.


Chainstack collects personally-identifying information that clients provide when subscribing to or operating on our Services.

We use Stripe for payment, analytics, and other business services. Stripe collects identifying information about the devices that connect to its services. Stripe uses this information to operate and improve the services it provides to us, including for fraud detection. You can learn more about Stripe and read its privacy policy at


Certain visitors to Chainstack’s Website and Services choose to interact with Chainstack in ways that require Chainstack to gather personally-identifying information. The amount and type of information that Chainstack gathers depend on the nature of the interaction. For example, we ask visitors who sign up at to provide their email address.


The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.


Our Service may contain links to external sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy and terms and conditions of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services.


Chainstack discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Chainstack’s behalf or to provide services available at Chainstack’s Website, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Chainstack’s Website, you consent to the transfer of such information to them. Chainstack will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Chainstack discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Chainstack believes in good faith that disclosure is reasonably necessary to protect the property or rights of Chainstack, third parties or the public at large. If you are a registered user of Chainstack platform and have supplied your email address, Chainstack may occasionally email you to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Chainstack and our products. We primarily use our blog to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Chainstack takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.


Chainstack may collect statistics about the behavior of visitors to its Website or subscribers to its Services.
Chainstack may display this information publicly or provide it to others. However, Chainstack does not disclose your personally-identifying information, without your permission.


To enrich and perfect your online experience, Chainstack uses “Cookies”, similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer.

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Chainstack uses cookies to help Chainstack identify and track visitors, their usage of Chainstack’s Website, and their Website access preferences. Chainstack visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Chainstack’s Website, with the drawback that certain features of Chainstack’s Website may not function properly without the aid of cookies.

By continuing to navigate our Website without changing your cookie settings, you hereby acknowledge and agree to Chainstack’s use of cookies.


Although most changes are likely to be minor, Chainstack may change its Privacy Policy from time to time, and in Chainstack’s sole discretion. Chainstack encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.


If you have any questions about this Privacy Policy, please contact us via [email protected]

Chainstack uses cookies to provide you with a secure and
personalized experience on its website. Learn more.